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Webb School Central Library Home: Research Tools

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 Citation Tools


Kate Lewallen's picture
Kate Lewallen
9800 Webb School Dr
Knoxville, TN 37923
(865) 291-3813

 The Research Process

The Research Process: Develop a research question, Plan search strategies, locate and access information, explore, evaluate and extract, organize and present, rewrite and cite

Step 1:  Develop a research question.   Choose a topic or issue and develop a question that is neither too broad or too narrow.  A topic serves as an informative research basis, while an issue is a topic on which you can take a stand.  Conducting some preliminary research can help you refine your research question. Instagrok is a good place to start for a general overview of your topic. It suggests possible subtopics and shows how they are related to the primary search query. 

Step 2:  Plan search strategies.  Think about what types of information you'll need and where you'll find that information. Do you need news sources? Biographies of people? You also need to brainstorm a list of keywords that you'll use to search. Decide which keywords or phrases will be most effective and determine any topics that may appear in searches but are not related to your topic.  

Step 3:  Locate & access information.  Start locating the information you need. What books and databases will have the information you need? Think about how you'll find information within sources as well. Does the book have a table of contents or index you can use? Get organized so you can get use all of the sources in once place all at one time. If some of your information involves multimedia materials or personal interviews for primary sources, plan how you will arrange access to that content.

Step 4:  Explore, evaluate, & extract.  As you explore each resource, evaluate the information to make sure it is credible, useful, and helps answer your research question. Extract and record summaries and key points from the research in each of your sources, remembering to track citation information.  Take careful and effective notes from all databases, print and multimedia resources, and any personal interviews, making sure to address all aspects of your research question. 

Step 5:  Organize & present information.  Create a clear outline of your research paper or presentation.  Decide which research notes match best with the pieces of your paper.   Once your information is well organized, write a first draft.  Conference with your teacher for feedback on your research process. 

Step 6: Rewrite & cite.  Based on your own editing and review, and feedback from your instructor, rewrite until you are prepared to submit a final draft.  From your research notes, create a bibliography following the guidelines for the specific project. 

Adapted from research modules written by Julie King, Baylor School Hedges Library


Username: Graduation year and short Webb name (ex: 2017dwya)

Password: Student ID Number

This is the same username and password that you use to login to your computer, your Microsoft account, and the Language lab software. You can find your student ID number on the back of your student ID card.


Username: Short Webb name (ex: dwya)

Password: Whipple Hill ID

Your Whipple Hill ID can be found on the back of your ID card under the barcode.

 To Read Offline

  1. On the device you want to use to read, log in to your Destiny Discover account in the device's browser. Your log in is your graduation year short Webb name and the password is your student ID number. 
  2. Check out and open the ebook you want to read.
  3. Once the ebook is open, click on the Main Menu in the top left corner.
  4. Click on Offline Access to download the book.
  5. Once the book is downloaded, go to the Main Menu and click on Offline Content Library.
  6. Bookmark the Offline Content Library in your browser.
  7. To read offline, go to your Offline Content Library bookmark.
  8. Log in with your graduation year short Webb name.
  9. Open the ebook and start reading!
Instructions to login with your student/individual account AT HOME on ONE device:

Step 1: Download the app or link to our desktop player on a computer.

Step 2: Launch the app or player and login as “Schools & Students”
  • ID: Graduation year & short Webb name
  • Password: Student ID number
    • Your student ID number is on the back of your student ID.
Step 3: Search for a title
  • You can find Tales2go titles by topic on the homepage, or search for what you are looking by clicking the search button
Step 4: Listen and bookmark as needed
  • Click on the title you want to hear and enjoy!  You can bookmark your place in a title by clicking the bookmark button (on a mobile device it’s the icon with a + sign)
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 Plagiarism: How NOT to Do It

 Evaluating Resources: The CRAAP Test

The CRAAP test stands for Currency, Relevance, Authority, Accuracy, and Purpose. Use these 5 things to evaluate information resources like websites to make sure you're using good, credible information in your paper and not CRAAP.

Currency: The timeliness of the information

Is currency important for your topic? Is it a science, technology, or health-related topic?
Is the information current or out-of-date for your topic?
When was the information published or posted?
Has the information been revised or updated?
Are the links functional?

Relevance: The importance of the information for your needs

Does the information relate to your topic or answer your question?
Can you find the same or better information in another source?
Is it the type of information needed? (i.e. background, statistics, primary source)

Authority: The source of the information

Who is the creator (author/source/publisher)? Is it an individual or an organization?
Are the creator’s credentials given? Can you determine the creator’s age, level of expertise, etc.? (Hint: Google the author or publisher to find out more)
Is the author qualified to write on this topic?
Is there contact information, address, or email?
Does the URL reveal anything about the source or author? (.com .edu .gov .org)

Accuracy: The reliability, truthfulness, and correctness of the content

Where does the information come from?
Is the information supported by evidence? Do they cite their sources?
Has the information been peer reviewed?
Can you verify any of the information in another source or by your own knowledge?
Are there spelling, grammatical or typographical errors?

Purpose: The reason the information exists

Is the resource promoting something that might cause biases (like opinions or products)?
Is the information fact, opinion or propaganda?
If it is an opinion, is it based on logical thinking and good, credible evidence? Does the point of view appear objective and impartial?
Are there political, ideological, cultural, religious, institutional, or personal biases?

9800 Webb School Drive Knoxville, TN 37919 | (865) 693-0011

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